From order to delivery, built around reliability.
A family-run team, an organised warehouse and systems that keep every order traceable.
The journey of an order
Order
Place your order with our sales team or call the office. Our 40+ person team stays in regular contact with customers by phone.
Billing
Orders are processed through our computerised billing system, so every transaction is recorded and every invoice is traceable.
Pick & pack
Stock is held and packed in our organised 4,000 sq ft office and warehouse in Hubli.
Dispatch
We ship through multiple transport and logistics partners, which lets us reach shops in the interior of the region and not only the main towns.
Delivery & support
Our team stays in touch after delivery for shortages, batch queries and next orders.
What makes it work
People. A team of 40+ people, with a sales force that stays in regular contact with our customers by phone.
Place. A 4,000 sq ft organised office and warehouse in Hubli, the commercial hub of North Karnataka.
Systems. Computerised operations from procurement to billing and distribution, with regular software upgrades. We have been running on computerised records for many years.
Logistics. Relationships with multiple transporters, so a delivery does not depend on a single route or vehicle.
Cold-chain for biologics
Our ophthalmology division handles anti-VEGF biologics that need unbroken temperature-controlled storage and transport. This is a separate, purpose-built capability with 5+ years of experience. Learn more →